Returns & Refunds Policy

Due to the perishable nature of our non-alcoholic brews, we are unable to accept physical returns once a shipment has left our facility. If you experience an issue with your order, please contact our support team within 14 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your package for any signs of damage or missing items from your order.

• 2.
  Contact Support

  If your brew is damaged or incorrect, email our team with your order number and a photo of the product in question.

• 3.
  Quality Review

  Our customer success team will review your request and determine eligibility for a replacement or refund based on the issue.

• 4.
  Resolution

  Approved refunds will be processed to your original payment method, or a replacement shipment will be dispatched at no extra cost.